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Enhance your customer engagement with HelpDeskOS

At less than the cost of a coffee, you can enhance your customer experience through Omni Channel help desk. Automate and optimize customer or partner interactions recieved through Call Center, Chat, Email , Social Media and address them on timely basis

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HelpDesk OS Features

Helps customer service agents to open, monitor and close tickets

Assign tickets and track them to closure internally between team members

Dashboards show live status of tickets and statistics

Helps optimize customer service process and track satisfaction metrics

Customers can reach via Chat,Mobile,Email,Missed Call,Phone

Smart Reports to track agent performance across your business

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    So, What Brings You Here Today?

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    Why HelpDeskOS

      1. Easy to use Lightweight Mobile App.
      2. Anyone even without educational qualification can use the app.
      3. Available in multiple global languages.
      4. Can be made available in any language.
      1. Track issues by department.
      2. Agent wise reports.
      3. Enables to learn the root cause.
      1. Summaries available.
      2. Helps in tracking the progress and improvement.
      1. Can track at the end of every day.
      2. Close monitoring without spending too much of resources.
      1. All details available.
      2. Helps in keeping a log of all activities.
      1. Clear Dashboard of All tickets.
      2. Opened and Resolved.
      3. Over Due tickets status and alerts and report.
    Want to try HelpDeskOS

    Try Omnichannel HelpDesk Optimization Software.Free trial for 14 days. No credit card required.

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    Have Questions?

    Do you have more questions on product.We have listed FAQ’s in Support section of the site

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    Need More Help?

    Do You have more technical/Implementation questions then go to Support Section of the site

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